OUR QUALITY POLICY
Our quality policy in accordance with ISO 9001:2015 standard in line with Avrupa Kimya brand vision;
- To provide effective solutions with high quality and to expand our product portfolio in line with the developing technology and different and new needs directed by the customer.
- By establishing corporate communication with our suppliers and customers, to create a reliable and effective working system, to support and develop our relationships.
- To comply with all national and international legislation and laws while providing services to our suppliers and customers.
- To be a reliable company that understands the needs and expectations of the customer correctly and produces solutions in the most effective way.
- To use developing and up-to-date technologies and to continuously improve product quality by closely following the developments in the sector, to keep customer satisfaction at the highest level by providing pre-sales and after-sales technical support.
- To realise all the services we offer with our qualified employees who have learned the documentation in line with our policy, who manage the processes correctly and effectively, and who can implement our goals.
- To keep employee satisfaction and motivation at the highest level, to organise training programmes that support their development with a people-oriented approach and to provide the necessary resources to fulfil their responsibilities.
- To make continuous improvement sustainable based on the principle of efficiency and to increase our efficiency in all our processes to a level that can compete at the international level.
- To be an exemplary company that respects the society and environment we are in by ensuring the continuity of our quality understanding in order to achieve our quality targets in line with our policy.
By continuously scanning national and international standards and legal regulations, we will continue to work in full compliance with these regulations with the self-assessment system we have established. By integrating our philosophy of continuous development into the rules of "ISO Management Standards", we will not leave quality to chance. We will continue to make this understanding a corporate culture by emphasising the importance of systematic work in a way to be felt at all levels of our organisation.
OUR ENVIRONMENTAL POLICY
- To minimise the negative impacts that may be given to the environment in the service activities we carry out, based on the needs and expectations of the relevant party (Internal / External Context) and Customer satisfaction,
- Our activities will comply with the legal obligations and other requirements of our country or the countries we work in regarding environmental issues,
- In all the activities we carry out, we will take the necessary measures to utilise recyclable wastes, reduce the use of limited natural resources, prevent pollution due to environmentally harmful wastes, protect natural assets, not to adversely affect living life, not to pollute the environment and to improve it positively,
- We will continuously improve our environmental management activities and our efforts to minimise environmental impacts in all processes,
- We will identify and mitigate risks for environmental emergencies,
- We will develop our employees by providing them with awareness-raising trainings on environmental awareness,
In this direction, as Avrupa Kimya, we undertake that we will determine our Environmental Targets, constantly review our targets and disseminate this policy among all our employees.